--- title: My coupon code is not working. description: CBD Dog health coupons --- [Skip to content](https://help.cbddoghealth.com/knowledge/my-promo-code-is-not-working#main-content) English Show submenu for translations [![CBD Dog Health Watermark (Color)](https://help.cbddoghealth.com/hs-fs/hubfs/CBD%20Dog%20Health%20Watermark%20(Color).png?width=281&height=100&name=CBD%20Dog%20Health%20Watermark%20(Color).png)](https://cbddoghealth.com/) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@cbddoghealth.com) [Contact us](mailto:support@cbddoghealth.com) We're here to help! - There are no suggestions because the search field is empty. 1. [CBD Dog Health Help Desk](https://help.cbddoghealth.com/knowledge?hsLang=en) 2. [Orders & Shipping](https://help.cbddoghealth.com/knowledge/orders-shipping?hsLang=en) # My coupon code is not working. Unfortunately, our coupon codes will not work with subscription products since they're already on sale and you receive free shipping as well. Also, if you are purchasing bundled items (our Duo bundles), promo codes do not work with them as well since these products are already discounted. Another reason your coupon code might not be working at this time is because you've used it before, the promotion has expired, or you are attempting to combine it with another reward or coupon.  If these reasons are not the case, feel free to contact us at support@cbddoghealth.com - [Products 101](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#main-content) - [CBD Oils](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#cbd-oils) - [CBD Salves](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#cbd-salves) - [Mushroom Extract](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#mushroom-extract) - [Skin and Coat](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#skin-and-coat) - [Bundles](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#bundles) - [Miscellaneous](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#miscellaneous) - [Orders & Shipping](https://help.cbddoghealth.com/knowledge/orders-shipping?hsLang=en) - [How to Use Our Products](https://help.cbddoghealth.com/knowledge/how-to-use-our-products?hsLang=en) - [About Our Company](https://help.cbddoghealth.com/knowledge/about-our-company?hsLang=en) - [Miscellaneous](https://help.cbddoghealth.com/knowledge/miscellaneous?hsLang=en) [![CBD Dog Logo (Circle) (1)-2](https://help.cbddoghealth.com/hs-fs/hubfs/CBD%20Dog%20Logo%20(Circle)%20(1)-2.png?width=125&height=125&name=CBD%20Dog%20Logo%20(Circle)%20(1)-2.png "CBD Dog Logo (Circle) (1)-2")](http://cbddoghealth.com) 23110 SR 54, #361 Lutz, FL 33549 [mailto:support@cbddoghealth.com](mailto:support@cbddoghealth.com) Copyright © 2025, CBD Dog Health