Unopened Product
You have 30 calendar days from the date you received your product to be eligible for a refund. Your item must be unopened. A full and in the same condition that you received it.
Once our fulfillment center receives your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If return shipping is not prepaid, and you are eligible to receive a refund, the cost of return shipping will be deducted from your refund.
Please return your product to:
House of Alchemy LLC
c/o AXN
6315 Monarch Park Place Unit A
Longmont, CO 80503
Please include your name and order number inside the package. Once the package is received and inspected, you will receive an email concerning the status of your refund.
If you can email us the tracking number associated with your return, this can better help us determine where it is in transit.