--- title: Can I change my order? description: Unfortunately, we cannot edit orders retroactively. You can contact us to check the status of your order and possibly cancel the order (if it has not been shipped). You can reach us by using our websi --- [Skip to content](https://help.cbddoghealth.com/knowledge/can-i-change-my-order#main-content) English Show submenu for translations [![CBD Dog Health Watermark (Color)](https://help.cbddoghealth.com/hs-fs/hubfs/CBD%20Dog%20Health%20Watermark%20(Color).png?width=281&height=100&name=CBD%20Dog%20Health%20Watermark%20(Color).png)](https://cbddoghealth.com/) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@cbddoghealth.com) [Contact us](mailto:support@cbddoghealth.com) We're here to help! - There are no suggestions because the search field is empty. 1. [CBD Dog Health Help Desk](https://help.cbddoghealth.com/knowledge?hsLang=en) 2. [Orders & Shipping](https://help.cbddoghealth.com/knowledge/orders-shipping?hsLang=en) # Can I change my order? Unfortunately, we cannot edit orders once they have been processed. You can contact us to check the status of your order and possibly cancel the order (if it has not been shipped) or you can view the status while logged into your account in your order history. You can reach us by using our website's live chat feature or emailing at [support@cbddoghealth.com.](mailto:support@cbddoghealth.com) Our customer service department is available **9:00am-5:00pm EST Monday-Fridays**. - [Products 101](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#main-content) - [CBD Oils](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#cbd-oils) - [CBD Salves](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#cbd-salves) - [Mushroom Extract](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#mushroom-extract) - [Skin and Coat](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#skin-and-coat) - [Bundles](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#bundles) - [Miscellaneous](https://help.cbddoghealth.com/knowledge/products-101?hsLang=en#miscellaneous) - [Orders & Shipping](https://help.cbddoghealth.com/knowledge/orders-shipping?hsLang=en) - [How to Use Our Products](https://help.cbddoghealth.com/knowledge/how-to-use-our-products?hsLang=en) - [About Our Company](https://help.cbddoghealth.com/knowledge/about-our-company?hsLang=en) - [Miscellaneous](https://help.cbddoghealth.com/knowledge/miscellaneous?hsLang=en) [![CBD Dog Logo (Circle) (1)-2](https://help.cbddoghealth.com/hs-fs/hubfs/CBD%20Dog%20Logo%20(Circle)%20(1)-2.png?width=125&height=125&name=CBD%20Dog%20Logo%20(Circle)%20(1)-2.png "CBD Dog Logo (Circle) (1)-2")](http://cbddoghealth.com) 23110 SR 54, #361 Lutz, FL 33549 [mailto:support@cbddoghealth.com](mailto:support@cbddoghealth.com) Copyright © 2025, CBD Dog Health